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Aloki Fashions Return Policy

At Aloki Fashions, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy. Please read the following guidelines to understand our return process:

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1. Eligibility for Returns:
  • You may return any unworn, unwashed, and undamaged items within 30 days of the delivery date for a full refund or exchange.

  • Items must be in their original condition with all tags and labels attached.

  • Returns are accepted for the following reasons:

    • Items that don't match the description entirely.

    • Obtained a different item from what was ordered.

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2. Non-Returnable Items:

The following items are not eligible for return:

  • Items marked as final sale.

  • Accessories (e.g., jewelry, belts, hats) for hygiene reasons.

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3. Return Process:

To initiate a return, please follow these steps:

  • Contact our customer service team at [customer service email or phone number] to request a return authorization.

  • Pack the items securely in the original packaging, if possible.

  • Include a copy of your original invoice or packing slip with the return.

  • Ship the package to the address provided by our customer service team.

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4. Refund Process
  • Once we receive and inspect your returned items, we will process your refund within 7-10 business days.

  • The refund will be issued to the original payment method used for the purchase.

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5. Exchange Process:
  • We regret to inform you that we do not offer exchanges at this time. If you wish to return an item for a different size, color, or style, please follow the return process outlined in Section 3, and place a new order for the desired item.

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6. Shipping Costs:

Customers are responsible for all shipping costs associated with returns, unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item)

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7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the order to arrange for a replacement or refund.

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8. International Returns:

For international returns, please contact our customer service team for specific instructions.

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9. Contact Us:

If you have any questions or concerns about our return policy, please feel free to contact us at

Email : info@alokifashions.com.au

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